Privacy Policy

What data do we collect

We may collect information you give us when you open an account, deposit money, play or take part in games and events, post material, or ask for services or information. This can include a copy of your ID, passport or driving licence.

We also collect details of your use of Vegaz. These may include betting and gaming activity, the resources you open, and data about traffic, location and communications. We keep records of transactions made through your account and communications with customer support.

Technical information may cover the browser you use, your operating system and your IP address. We may also issue cookies when you log in unless your browser is set to refuse them.

Why do we use your data

We use personal data to present our content effectively for you and your device, provide the information, games, products or services you request, and meet obligations connected with your transactions. It also lets you use interactive features and allows us to tell you when our games or services change.

Your activity and related data may be used for accounting, risk assessment, security reviews and compliance procedures. We may use your preferences and consent to send promotional messages. You can opt out through the unsubscribe option in an email or through your account settings.

Who may receive it

Selected third parties may process data to help provide payments, support and other services. Third-party processors must be contractually bound to protect personal data to the required standards. Selected third parties may also use data to provide information about games, goods or services that may interest you.

We may disclose personal data to a prospective buyer or seller if a business or asset transaction takes place. If we or substantially all our assets are acquired, customer data may transfer as part of that transaction.

Information may also be shared when required by law, to apply our terms, or to protect us, our customers, licensors or others. This includes exchanges for fraud protection and credit-risk reduction. We may disclose information to the regulator or another relevant authority in connection with suspected fraud or an official inquiry.

Data may be transferred, stored or processed outside the European Economic Area by our staff, suppliers or licensors. This may include payment processing and support work.

How long do we keep it

We retain personal data only for as long as needed for the purposes described here or for applicable legal requirements. The usual period is 5 years after your account closes. We may keep it longer when the law requires that.

What rights do you have

Depending on the circumstances, you may ask us to:

• give you access to your personal data
• correct incomplete or inaccurate data
• erase data
• restrict how data is processed
• stop certain processing
• provide data in a portable format

You may withdraw consent at any time where processing depends on consent. You may also lodge a complaint with a supervisory authority.

How do you contact us about privacy

To exercise a data right or ask about how we handle personal information, email [email protected]. Vegaz is operated by Moonseeker SRL.